Veterinary Jobs in Columbus, OH
Join our veterinary team at Suburban Animal Clinic.
Open positions
Practice Manager
Our hospital utilizes ultrasound, comprehensive laboratories, digital dental and traditional x-ray units, and separate surgical / dental suites. Our support team consists of multiple RVTs who are trained to assist with rooms, anesthesia, dentals, and more.
Position Purpose
Reporting into the Regional Director of Operations, the Practice Manager manages all essential business functions in the veterinary practice and supports the practice teams. The Practice Manger works in partnership with the Managing Doctor (MDVM) to ensure successful practice operations, high client satisfaction, and to manage practice teams. In collaboration with the MDVM, the Practice Manager is responsible for ensuring profitability of the practice, growing the business and all the while protecting the practice legacy. The Practice Manager must be a strong people manager, possess great business acumen, and enjoy leading and developing a team. Additionally, they should ensure the practice has engaged and productive teams that are driving high-quality patient care and exceptional client service.
Essential Responsibilities
- Drive revenue for practice growth
- Manage expenses including but not limited to drugs and supplies, labor and facility costs
- Assist in developing and maintaining salary schedules and job evaluations for all employees
- Provide input on an annual budget
- Triage in-house human resource issues and collaborate with the Heartland Human Resources team
- Establish and execute performance evaluations
- Establish internal operating procedures for the administration of the practice to ensure accuracy and completeness of veterinary records and reports, format, and compliance with the accepted hospital practices.
- Partner with the MDVM to ensure all team members are adhering to practice operating procedures that ensure the accuracy and completeness of veterinary records and reports and ensure formats are in compliance with accepted practice guidelines.
- Ensure compliance with regulatory agencies and laws. This includes but is not limited to OSHA, DEA, EEOC, ADA, and the Department of Labor. Develop and maintain procedures necessary to meet regulatory requirements.
- Frequently connect with Heartland RDO to ensure the practice and teams have everything they need to ensure high performance client satisfaction.
- Partners with Heartland’s Support Center as needed to grow the business.
- Any other duties deemed necessary.
Requirements/Qualifications
- Ability to work on weekends when needed
- High school diploma or equivalent
- Previous management experience is required
- Previous veterinary medicine experience is preferred
- Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
- Oversee OSHA safety techniques including use of proper PPE
- Computer skills, MS office applications, etc.
- Basic math and ability to calculate medication dosages
- Strong communication skills to ensure patient safety
Benefits Offered
- Paid time off
- Health insurance; dental insurance; vision insurance
- Retirement benefits or accounts
- Bonus incentive
- Flexible work schedules
- Career and professional development
- Employee Assistance Program
- Employee Referral Program
Pay Range
USD $50,000.00 – USD $62,000.00 /Yr.
Veterinarian
Our hospital utilizes ultrasound, comprehensive laboratories, digital dental and traditional x-ray units, and separate surgical / dental suites. Our support team consists of multiple RVTs who are trained to assist with rooms, anesthesia, dentals, and more.
Essential Responsibilities
- Examine and treat companion animals to detect and determine the nature of disease or injuries.
- Operate diagnostic equipment and collect diagnostic samples as well as interpret results.
- Advise pet owners on preventative care and treatment options.
- Perform surgery and prescribe medication as needed.
- Provide counsel around pet end of life care.
- Maintain patients’ medical records.
- Ensures compliance with veterinary ethics and relevant statues, policies, and procedures.
Requirements/Qualifications
- Doctor of Veterinary Medicine degree from an accredited AVMA institution.
- Appropriate state licensure.
- Eligibility to obtain DEA/BNDD.
- Excellent verbal and written communication skills.
- Demonstrates professional and courteous presentation consistently with staff and clients.
- Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance.
Benefits Offered
- Unlimited personal time
- Bonus incentives
- Health insurance; dental insurance; vision insurance
- Retirement benefits (401(k), Roth(k) with match)
- CE and licensure reimbursement
- Flexible work schedules
- Managing career path development
- Employee Assistance Program
- DVM Referral Program
- Mental Health Resources
- Relocation assistance available
Pay Range
USD $100,000.00 – USD $120,000.00 /Yr.
Client Service Representative
Our hospital utilizes ultrasound, comprehensive laboratories, digital dental and traditional x-ray units, and separate surgical / dental suites. Our support team consists of multiple RVTs who are trained to assist with rooms, anesthesia, dentals, and more.
Position Purpose
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Pay: $16- $18 p/hr, depending on experience
Competencies
- Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
- Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
- Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
- Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
- Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
- Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities
- Leads practice opening and closing procedures per
- Practice Manager instructions and practice procedures.
- Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
- Processes cash, checks, charge card payments and credit account payments.
- Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
- Assists in the updating of client/patient files, as needed.
- Prepares and sends client correspondence.
- Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
- Performs a backup of the computer system on a regular basis, as directed.
- Performs and oversees the performance of posting daily business.
- Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
- Answers incoming telephone calls applying proper telephone etiquette.
- Presents clients with medications, instructions, new client kits and any other take home items.
- Handles emergency situations with great care, patience, and following established clinic policies and procedures.
- Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.
Requirements/Qualifications
- Ability to work on weekends as required
- High school diploma or equivalent
- Previous veterinary experience preferred
- Client satisfaction references preferred
- Practices OSHA safety techniques including proper PPE
Benefits Offered
- Paid time off
- Health insurance; dental insurance; vision insurance
- Retirement benefits or accounts
- Bonus incentive
- Flexible work schedules
- Career and professional development
- Employee Assistance Program
- Employee Referral Program
Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range
USD $16.00 – USD $18.00 /Hr.
Externship
Our hospital utilizes ultrasound, comprehensive laboratories, digital dental and traditional x-ray units, and separate surgical / dental suites. Our support team consists of multiple RVTs who are trained to assist with rooms, anesthesia, dentals, and more.